AboutRLG Logistics was founded by Jesse Riffle — a freight professional with hands-on experience across truckload, LTL, expedited, air, and international shipping. RLG was built because too many shippers settle for transactional brokers who disappear after the booking. That is not how this works.
Customers do not just need a quote. They need someone who understands the operational stakes, communicates before problems escalate, and stays engaged until the freight closes. That is what RLG is built to deliver.
As an independent agency under Priority-1, Inc., RLG combines the responsiveness of a boutique operation with the infrastructure and carrier relationships of an established logistics provider. You get a single point of contact who actually knows your freight — backed by resources that can handle what your shipping program demands.
The standard here is simple — responsive communication, practical judgment, and consistent follow-through. Not because it sounds good on a website. Because shippers deserve a logistics partner who takes execution as seriously as they do.
ProcessThe goal is to simplify shipping for the customer, stay engaged during execution, and build a process that works better over time.
Start with the lane, timing, service expectations, and operational details that affect execution.
Align the mode, service level, and approach so the shipment is set up correctly from the start.
Monitor progress, communicate clearly, and work problems before they become delays or claims.
Follow through on delivery, communication, and next steps so the freight process improves over time.
RLG is built for customers who want steady communication, consistent execution, and one trusted logistics partner they can call when the shipment actually matters.